General Terms and Conditions
https://plazatorosmallorca.com/ (hereinafter, the Website) is a website owned by Toroshopping, S.L., hereinafter THE OWNER, with CIF/NIF no.: B92950146 and registered office at: Centro Melior Vasari. Urbanización La Alzambra, 3, Local 1, C.P. 29660 – Marbella (Málaga).
Access, reproduction, and use of the Website’s services require prior acceptance of the Terms of Use in force at any given time; THE OWNER reserves the right to modify these Conditions whenever deemed appropriate by publishing the new text on the Website. It is the user’s responsibility to know the Terms of Use before accessing the products and services of the Website; if you do not agree with
them, please refrain from using it.
OWNERSHIP
The Website is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including the website’s HTML codes, etc.), whose Intellectual Property belongs to THE OWNER, except for those materials obtained under license from third parties.
THE OWNER and its licensors retain Intellectual Property over the Website and the various elements that compose it, considered individually, in all copies made (regardless of the support to which they are incorporated), granting only the rights of use described below. Any right not expressly assigned is understood to be reserved.
In addition to the above, THE OWNER is responsible for the selection, design of the structure, and arrangement of the Website’s contents, as well as the party that has taken the initiative and assumed the risk of making substantial investments aimed at obtaining, digitizing, and presenting it, therefore corresponding to the protection that Article 12 and Title VIII of Book II of the Intellectual Property Law may grant over the website, considered as a database.
THE OWNER is also the sole owner of the design and graphic image of the Website, reserving the pertinent legal actions that may correspond against persons who perform imitations or unfair uses of it.
WEB CONTENT AND DOWNLOADS. PERMITTED AND PROHIBITED USES.
The following is permitted:
• Browsing the Website, i.e., accessing and viewing it on a device, with any temporary or accessory reproduction authorized, provided it is not voluntary and forms an integral and essential part of the technological transmission process. Browsing certain sections of the Website requires prior registration.
• Benefiting (after registration) from the services and advantages provided by THE OWNER through the Website to its users, under the conditions expressly indicated in the different sections.
The following is strictly prohibited:
• Any operations regarding the Website, its contents, downloaded products, and copies of all of them that are contrary to the Law, good customs, and good faith.
• Any use outside the personal and private sphere, especially those for commercial or professional purposes, including the sending of advertising or messages and the collection and processing of third-party data.
• Any type of extraction, public communication, and/or transmission, in whole or in part, by any means, outside the private sphere of permitted use and, especially, its incorporation into any other work, including web pages, collections, or databases. Publication in the media of materials available for download from the Press Room section is exempt from this prohibition.
• The removal, concealment, or falsification of notices and warnings regarding the Intellectual or Industrial Property of the Website or any of the products provided through it.
• Operations and activities expressly prohibited in any other sections of these General Conditions and, in general, any that may harm the normal functioning of the Website, other users, or any third party.
LINKS TO THE WEBSITE
• The establishment of links and hyperlinks to the Website from other pages or websites is authorized, provided they are not done in a way that harms the public and brand image of THE OWNER, the Website, or any of the persons and products referred to therein. In establishing links to the Website, the use of techniques that imply confusion regarding the identity and ownership of the contents, such as framing or others, is expressly prohibited.
• The establishment of links from pages or websites whose contents promote or advocate, directly or indirectly, any type of violence, discrimination, pornography, or illegal activity is prohibited. Likewise, the establishment of links for commercial purposes is expressly prohibited.
In the creation of links, the use of elements extracted from the Website is expressly prohibited without the prior and express consent of THE OWNER. In no case shall it be understood that links to the Website from third-party pages or websites imply relations between THE OWNER and their owners, nor does it imply any endorsement, sponsorship, or recommendation by THE OWNER of them; therefore, THE OWNER shall not be responsible at all for their content and legality.
USER CONTENT AND BEHAVIOR
As a customer or user of the Website, you agree to make appropriate use of the contents and services offered through it and not to use them to:
• Engage in illicit or illegal activities or those contrary to good faith and public order.
• Disseminate content or propaganda of a racist, xenophobic, or pornographic nature, or that advocates terrorism or violates human rights.
• Cause damage to the physical and logical systems of THE OWNER, its suppliers, or third parties, or introduce or spread computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage.
• Disseminate content that harms the image and reputation of THE OWNER or third parties.
• Infringe upon the Intellectual Property, Industrial Property, image, honor, or other rights belonging to THE OWNER or third parties.
THE OWNER shall have full freedom of decision on whether collaborations and messages are finally published on the Website or not, being empowered to remove them whenever deemed appropriate.
The violation of any of the rules contained in these Terms of Use and, most especially, the provisions of this clause, shall empower THE OWNER to immediately terminate your status as a user or subscriber of the Website.
TICKET SALES
PRICES AND TICKET AVAILABILITY.
Ticket prices vary according to the type of show (novillada, rejones, or bullfight) and the location of the seats (sun, shade, sun and shade, and row).
For the management of these tickets, an extra cost of 10% is added to the official web box office price, which is added to the price of the tickets, VAT included.
The sale of tickets is final and does not allow cancellations by the User for any reason whatsoever.
Prices and ticket availability are valid and guaranteed until tickets are sold out. Typographical errors or any price changes made by the company organizing the bullfighting event and managing the bullring (hereinafter “the Organizer”) are excluded. In the latter case, the User must direct any claim to the latter.
Reservations will be handled in order of receipt. We will always try to assign consecutive seats and will contact the customer to inform them of any problem in this regard (which may arise if many tickets are sold) and will then offer alternative tickets (for example, for another area, or in two rows, etc.). However, we cannot guarantee the User the availability of consecutive seats, especially in the case of purchasing more than 4 seats. When reassignment is not possible, the tickets shall be considered firmly acquired by the User.
In the event that the User has purchased a ticket and the seats have sold out, the amount paid will be refunded to the User within five (5) days from the day such circumstance is communicated. The User expressly acknowledges that they will not be entitled to any additional refund as compensation or similar.
We do not offer or manage reservations with special discounts, such as for groups, retirees, youth, or people with disabilities, the price being a single rate for adults.
TICKET ISSUANCE.
The User acquires the ticket from the Organizer, which will be sent by email in PDF format a few days before the date of the event, along with our receipt or invoice that includes our management fees.
PURCHASE METHODS
The User can pay by Visa or Mastercard using our 100% secure platform through Stripe. The system will ask the User for the card number, expiration date, and CCV (3 digits on the back of the card). It is likely that your bank will also send you a special code to confirm the online purchase.
Under no circumstances will we store your bank details, as these are managed by the contracted secure payment platforms. It is the User’s responsibility to carefully read the terms of use and privacy policy of said payment gateways before making the payment.
REFUNDS.
Refunds for the amount of tickets purchased are not permitted. The inability to attend a performance or any error made by the User when making the purchase will not be valid reasons to proceed with a refund of the amount paid.
As an official point of sale, the tickets offered for sale are issued directly by the management company of the Marbella Bullring (i.e., by the Organizer). The User receives the official ticket from the company by email in PDF format.
Regarding changes that occur after the purchase of tickets, such as (by way of example only): change of date, time, lineup, substitutions, cancellations, and/or any other event, the User expressly acknowledges that any claim must be filed directly against the Organizer.
The processing of any refund will be subject to the Organizer’s conditions and the provisions of current legislation, being in any case contingent upon having the official ticket, complete, intact, and not tampered with or damaged.
The refund of the ticket price in case of suspension, postponement, or modification will begin and end when indicated by the Organizer at the official box office of the organizing company and in accordance with the conditions indicated on the back of each official ticket.
If the show is suspended once it has started, for reasons not attributable to the Organizer or due to bad weather, once the first bull has entered the ring, the User will not be entitled to any refund.
Only when the Organizer gives an express order for the refund of tickets can the ticket price be refunded (but not the management fees of the ticketing platform or those of our company). Such cancellations usually occur in cases such as cancellations and date changes.
MINORS OR PERSONS WITH DISABILITIES
We do not issue tickets for groups such as minors or persons with disabilities, retirees, or youth card holders. For this, you must go directly to the Organizer’s Bullring Box Office.
RIGHT OF ADMISSION
The Organizer reserves the right of admission and may search the attending public at the entrance to the bullring. Entry with any object that could be considered dangerous is not permitted. Entry with food and drink is also usually not permitted.
It is the Organization’s prerogative to allow entry to the bullfight once it has begun, as well as to allow entry and exit from the venue during the event.
Any claim regarding the performance, suspension, modification, or cancellation of the show must be directed to the Organizer, and the User must keep the ticket for presentation.
Any claim made by the User will be handled directly with the Organizer. The User is reminded that responsibility for the event corresponds exclusively to the Organizer.
APPLICABLE LAW AND JURISDICTION.
These Purchase Conditions are governed by Spanish law. For the resolution of conflicts, the parties submit, waiving any other jurisdiction, to the courts and tribunals of the User’s domicile as provided for in current legislation. When Users have their domicile outside Spanish territory, the provisions of the applicable legal regulations regarding competent jurisdiction shall apply, the parties submitting in their absence to the courts and tribunals of Madrid capital.
DATA PROTECTION
The information or personal data you provide will be processed in accordance with the provisions of the Privacy Policy. By using this website, you consent to the processing of such information and data and declare that all information or data you provide are true and correspond to reality.
MODIFICATIONS
THE OWNER reserves the right to make, without prior notice, the modifications it deems appropriate to the Website, being able to change, delete, or add both the contents and services provided through it, as well as the way in which they are presented or located.
Although THE OWNER will make its best efforts to keep the information contained on the Website updated and free of errors, it does not offer any guarantee regarding its accuracy and timeliness. Nor is the achievement of any specific result or purpose guaranteed, so access and use of the Website is the exclusive responsibility of users and customers.
LEGAL ACTIONS
THE OWNER will pursue the breach of these Terms of Use, as well as any improper use of the Website or its contents, and the infringement of the rights belonging to it or its licensors, especially those of Intellectual and Industrial Property, exercising all civil and criminal actions that may correspond in Law.
OUT-OF-COURT DISPUTE RESOLUTION
Likewise, in the terms set forth in Article 14 of EU Regulation 524/2013 on online dispute resolution for consumer disputes, a direct link to the online dispute resolution platform is provided:
https://ec.europa.eu/consumers/odr/main/index.cfm
APPLICABLE LAW AND JURISDICTION
For any controversy or conflict that may arise derived from these terms or conditions, Spanish Law shall apply. The resolution of judicial conflicts shall be submitted to the jurisdiction of the Courts and Tribunals of the user’s or customer’s domicile.
CUSTOMER SERVICE
You can contact us through the website chat or through the following email address: info@https://plazatorosmallorca.com
We will respond to your inquiries as soon as possible.
